Library Web Use Survey
Our web team and I recently did a survey to better understand our University of Michigan library patrons – their web use, their library use, and their perceptions of the library. It was mostly successful in that now we have more information about our users than we did before. As with all usability/survey studies, the results merely provide a window into understanding our users. The things we learned in this survey can now be used in conjunction with other studies and log analysis to form a more complete picture. This is just a preliminary report… A full analysis will be put online at some point in the near future. We also plan to do a version of this survey annually - so we will also be assessing the survey itself to determine what worked or didn’t.
[Library Web Survey Fall 2007 Results & Preliminary Analysis]
Nice, Suz! Very interesting survey and results. Well-done report, too. A to you guys!
V. nice. Interesting stuff.
In the initial demographics, what’s the difference between “undergraduate” and “undergraduate student”???
Ah, thanks Bill - you have a good eye. That is what I like to call “user error.” The category “undergraduate” shouldn’t be there at all. I’ve now fixed it and the corrected version is online.
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